Terms and Conditions

The Arch Company Services Limited

Website Terms of Use

These Terms of Use were last updated on 7 October 2024.

1. Introduction
   
   1.1 These Terms of Use ("Terms") set out the rules for using the website at https://www.thearchco.com/ ("Website").
   
   1.2 If you have any questions about these Terms, any changes we make to these Terms, or the Website, please contact us using the contact details at paragraph 2.2 below.
   
   
2. Who we are and how to contact us
   
   2.1 We are The Arch Company Services Limited (and form part of The Arch Company Group), a company registered in England and Wales ("we", "us", "our"). Our registered office is at 6th Floor Watling House, 33 Cannon Street, London, United Kingdom, EC4M 5SB. Our registered number is 11518262.Our VAT number is 309 6358 85 .
   
   2.2 You can contact us by email at info@thearchco.com 
   
   
3. Terms
   
   3.1 These Terms apply to the individual who uses the Website ("you", "your").
   
   3.2 By using the Website, you confirm that you have read, understood and agree to these Terms. If you do not agree to these Terms, please do not use the Website.
   
   3.3 We might change these Terms every now and again so please check these Terms for any changes before using the Website. Changes will apply the next time you use the Website. If you do not agree to any changes, please do not use the Website.
   
   
4. The Website
   
   4.1 We own or have a licence to use the intellectual property rights relating to the Website.
   
   4.2 The Website is provided on an "as is" and "as available" basis.
   
   4.3 We make no promises or guarantees that the Website will:
   
   (a) achieve any intended result or purpose;
   
   (b) meet your requirements;
   
   (c) always be secure and free from viruses (although we comply with industry standards to prevent against viruses);
   
   (d) always be available or uninterrupted. We might suspend, withdraw, or restrict the availability of all or part of the Website every now and again for business and operational reasons;
   
   (e) be accurate, error free, complete or up to date;
   
   (f) be compatible with your hardware and software; and
   
   g) stay the same. We might update and/or change the Website every now and again.
   
   4.4 While we try to ensure that property descriptions are accurate and that properties on the Website are available:
   
   (a) all properties listed on the Website are subject to availability and to contract;
   
   (b) property listings on the Website are not updated in real time so a property you might enquire about may already be under offer or not available;
   
   (c) errors may occur and we cannot guarantee the information on the Website, including any rents, sizes/measurements, images, floor plans and development layouts, will be up-to-date, accurate, complete and precise; and
   
   (d) you should not rely on the information included on the Website and should make your own enquiries to confirm that a property is suitable to meet your requirements.
   
   4.5 The Website may link to third party websites. We are not responsible for third party websites in any way. By linking to a third party website, that does not mean we endorse the products, services, information, recommendations or other claims provided by such third party. You should check the third party's terms and conditions and privacy policy when you visit their websites.
   
   
5. Your obligations, restrictions and rights
   
   5.1 You agree to use the Website in accordance with these Terms.
   
   5.2 You agree that you will not:
   
   (a) attempt to undermine the security or integrity of the Website or our systems or networks;
   
   (b) use the Website in any way which could impair the functionality of the Website or other systems used to deliver the Website, or impair the ability of any other user to use the Website;
   
   (c) attempt to gain unauthorised access to the system on which the Website is hosted or to the software used to deliver the Website;
   
   (d) use the Website for any unlawful purpose;
   
   (e) introduce any viruses to the Website;
   
   (f) resell, sublicence or export the software used to operate the Website;
   
   (g) modify, copy, adapt, reproduce, disassemble, de-compile, reverse engineer any software used to operate the Website; and
   
   (h) create links to the Website without our prior written consent.
   
   5.3 You can print or download content from the Websitebut you must not modify it in any way.
   
   5.4 If we think you have breached any of these Terms, we may:
   
   (a) terminate your account (if you have created an account); and/or
   
   (b) restrict your access to the Website,

on a permanent or temporary basis as we see fit.

6. Our responsibility for loss or damage suffered by you

6.1 These Terms do not exclude or limit our liability for:

(a) personal injury or death resulting from our negligence;

(b) fraud or fraudulent misrepresentation; or

(c) any matter for which it would be illegal for us to exclude or limit our liability.

6.2 We are not liable for any:

(a) loss of profit, sales, business or revenue, loss of business interruption, loss of anticipated savings, loss of business opportunity or goodwill or reputation (whether direct or indirect); or

(b) any indirect loss.

6.3 We will not be liable for any loss or damage your suffer (even if we are negligent), due to:

(a) your use of, or your inability to use, the Website; or

(b) your reliance on any content displayed on the Website, including the property descriptions.

6.4 We exclude all conditions, warranties, representations or other terms which might otherwise be implied by law (if permitted by law).

7. Our Privacy Policy and Cookies Policy

7.1 For more information about how we use your personal data collected through the Website, please see our Privacy Policy.

7.2 For more information about the type of cookies we use on our Website and how you can set your cookie preferences, please see our Cookies Policy.

8. Law and jurisdiction 

8.1 These Terms are governed by English law. The courts of England and Wales will exclusively resolve any disputes relating to these Terms and/or your use of the Website.