Policy

Rent-Free Expansion Promotion for New Customers - Terms & Conditions

To support our new customers, we are offering 3 months rent free occupation on any new space rented before 24 December 2026. Terms and conditions apply.*

Introduction

These terms and conditions ("Promotion Terms") apply to The Arch Company’s New Customer Rent-Free Promotion (the "Promotion").
The Promotion is made available by The Arch Company Properties Limited, acting as general partner to the Arch Company Properties Limited Partnership, whose registered office is at 6th Floor, Watling House, 33 Cannon Street, London EC4M 5SB (Company no. 11516452) ("The Arch Company", "we", "us"). In these Promotion Terms, "You" means a new customer who wishes to take up the Promotion.

Eligibility for the Promotion

The Promotion is available to new customers of The Arch Company who do not, at the time they enter into a Qualifying Occupation Agreement, occupy any space under an existing tenancy, licence or other occupation agreement with The Arch Company.
For the purposes of these Promotion Terms, a person will not be a new customer if that person is an existing customer trading under a different name, unless The Arch Company agrees otherwise in writing.

Scope of Promotion

In order to obtain the Promotion, You must enter into a new occupation agreement with The Arch Company within the applicable Promotion Period for an available property (a "Qualifying Occupation Agreement").
(a).
(b).
The Promotion provides the following incentives under a Qualifying Occupation Agreement:
(a). a rent-free period of three consecutive calendar months commencing on and including the date of completion of the Qualifying Occupation Agreement (the "Promotion Rent-Free Period"); and
(b). no requirement to pay a rent deposit on entering into the Qualifying Occupation Agreement.
The Promotion Rent-Free Period applies to basic rent only. All other sums due under the Qualifying Occupation Agreement, including any service charge, insurance rent, utilities, rates, taxes and VAT, remain payable in accordance with that agreement.

Promotion Period

The Promotion applies to new Qualifying Occupation Agreements entered into between 6 October 2026 and 24 December 2026 (inclusive) (the “Promotion Period”), provided that negotiations commenced during the Promotion Period. The Promotion may also be applied, at our discretion, to ongoing negotiations that pre-date the Promotion Period.
We reserve the right to withdraw or amend the Promotion at any time prior to the end of the Promotion Period.

Additional Terms and Conditions

The application of the Promotion is conditional upon completion of a new Qualifying Occupation Agreement within the Promotion Period. These Promotion Terms are an invitation to treat and do not constitute an offer to grant a tenancy, occupation agreement or any other interest in land, nor do they give rise to any standalone rights or benefits.
The grant of any new occupation agreement and the availability of the Promotion are strictly subject to the availability of the relevant property and The Arch Company’s standard onboarding, approval, financial, compliance and due diligence processes.
Unless expressly agreed otherwise by The Arch Company in writing, except for the Promotion Rent-Free Period and the waiver of the requirement for a rent deposit, all other standard commercial terms shall apply to the Qualifying Occupation Agreement, such as rent, rent review, termination rights, break options, service charge and dilapidations.
If You agree another rent-free period or incentive in Your Qualifying Occupation Agreement (an "Additional Incentive"), the Promotion will not be combined with that Additional Incentive unless The Arch Company expressly agrees otherwise in writing. Any agreed sequencing or combination of incentives will be set out in the Qualifying Occupation Agreement.
If You do not complete a Qualifying Occupation Agreement during the Promotion Period, You will not be entitled to the Promotion, even if discussions or negotiations began during that period, unless The Arch Company agrees otherwise in writing.

General

The Promotion is not transferable to any third party.
If there is any conflict between these Promotion Terms and Your Qualifying Occupation Agreement, Your Qualifying Occupation Agreement shall prevail.
These Promotion Terms (including any non-contractual disputes or claims arising out of them) are governed by English law. Any disputes must be referred to the English courts.