The Arch Company to continue COVID-19 financial support

Many of our tenants’ lives and livelihoods have been severely impacted by COVID-19. As lockdown restrictions start to ease, some businesses, particularly those that are not allowed to open, will continue to require support.

For the next three months, The Arch Company will build on the approach we took in the last quarter, providing financial support to independent small businesses most severely affected. As we said at the start, we want as many as possible of the diverse and independent SMEs that are the heart of the arches to be able to survive through the crisis.

Throughout the next quarter, any independent small businesses that are banned from opening by government guidance will continue to receive a rent-free until such time as they are allowed to open.

We also appreciate that even if a business has been permitted to open again, it may still be facing adverse trading conditions. Independent small businesses that are able to open, but still severely affected by COVID-19, will get July rent-free. For August and September, they will have the option of drawing down deposit funds, if available, to cover half the rent. If no deposits are available then half the rent can be deferred instead.

The support will be assessed monthly, and tenants will need to pay half the rent for August and September. Tenants who require further support to pay rent in August or September for any reason, should contact The Arch Company via the Coronavirus Support Unit.

Deposits and deferrals will not need to be replaced or paid back until June 2021 and will not be subject to interest during this twelve month period.

Our Coronavirus Support Unit will continue to provide guidance on accessing government and local authority financial help, in addition to supporting businesses with questions and protocols on the easing of restrictions and restarting their businesses.

If you are:

  • One of our tenants
  • An independent, small business
  • Still closed or having your operations severely affected by COVID-19

Then please fill in the application form on this page to seek our support over the coming months. To make this as easy as possible, we have tried to limit the information request but would ask you provide as full and complete answers as possible as it will help our review. If our initial assessment indicates that further information may be needed around a business’ financial health, then we may get in touch to ask some further questions.

If successful, we’ll confirm that you will receive the first month’s support. We will require updates from you each month on the status of your business (have you re-opened, is trading still severely affected by COVID-19 and so on) as time goes on to confirm that the later months’ support is still appropriate. We will provide more details of what will be required in due course.

Coronavirus Support Unit application form

If you have already received support for the month of July and now want to apply for support in August, please click here.

For ALL other applications, please use the form below.


  • March Quarter Application

    Have you already applied and had support approved?*

  • Permission to Open

    Does your business trade in a sector that Government guidelines won’t allow to open yet?*

  • Trading Status

    Is your business open and trading?*

  • Safety Examinations

    If you are unable to trade, or trading lightly, would you be willing to accelerate an arch structure safety examination by Network Rail (to clarify, the support is not conditional on this)*

  • Notes
    1. Tenant reference number can be found on your invoice (see below) fill out separate lines if you have more than one reference number
    2. Tenant company name can be found on your lease document – again, fill out separate lines if you have leases under more than one company name
    3. Enter one property address per line in the form should you have more than one property with us
    4. All fields marked with * are mandatory
    5. If any of the questions are not relevant for you please add "N/A"
Example invoice showing Tenant Ref Number