Contact us if your business is experiencing temporary financial difficulties

The Arch Company is committed to supporting customers who are operating viable businesses but may be experiencing temporary financial difficulties.

Our approach is to engage with our customers to agree tailored solutions to temporary financial difficulties or arrears that may have accrued as a result. For example, would it help to switch from quarterly to monthly payment temporarily, to downsize to a smaller space, or to start a payment plan to deal with arrears?

If your business is still viable but you are experiencing temporary financial difficulties, please get in touch with us now to discuss next steps. Please note you may need to provide financial information about the health of your business to demonstrate eligibility.

You can contact us at and on 0203 880 0701, or you can use the webform below.

Temporary financial difficulties application form

For ALL applications, please use the form below.

  • Notes
    1. Tenant reference number can be found on your invoice (see below) fill out separate lines if you have more than one reference number
    2. Tenant company name can be found on your lease document – again, fill out separate lines if you have leases under more than one company name
    3. Enter one property address per line in the form should you have more than one property with us
    4. All fields are mandatory
Example invoice showing Tenant Ref Number