Last updated: 24 April 2024

Who are we and what is this notice?

We are Arch Company Services Limited and form part of the Arch Company Group. Together we operate as a landlord to a diverse, passionate group of small and medium sized businesses, entrepreneurs and community organisations across England and Wales, that we are proud to call our customers.

The Arch Company Group is made up of different legal entities and is a joint venture between TT CDR Holdings Limited (“TT”) and BX CDR Holdco Limited (“Blackstone”). Where we say “we”, “us” or “our” in this privacy notice, we are referring to the relevant company in the Arch Company Group responsible for collecting / processing your personal data.

This is the cookie notice for our website (Property for Small and Medium Businesses | The Arch Company).

We want to ensure that you enjoy browsing our website. In order to enhance your experience, we use cookies and other similar technologies to collect and store certain information about you. These technologies include cookies, pixels, web beacons and JavaScript (together “Cookies”). Cookies are useful because they allow a website to recognise your device and target the content displayed to your interests.

By using our website you agree that, unless you have set your device’s browser to reject them, we can place the types of cookies set out below on your device and use that data in accordance with this policy.

You can find more information about cookies at and, and for a video about cookies visit:

Do we use cookies on our website and, if so, why?

Yes. We use cookies and similar technologies (such as web beacons and JavaScript) to: (i) customize and improve the users’ experience of our website (ii) deliver content tailored to the users’ interests and the manner in which they browse our website and (iii) manage our website and other aspects of our business.

What types of cookies are used and what choices do you have?

Below is a list of the cookies that we would like to use on our website:

Types of Cookies Purpose of these Cookies
Essential Cookies These are Cookies that are required for the operation of our website and services and under our terms with you. They include, for example, Cookies that enable us to take steps to deliver our services to you. If you disable these Cookies, certain features of the website and services may not work.

Essential Cookies are used to collect session ID and authentication data. They are “session” cookies, which expire when you close your browser session.

Functionality Cookies These are used to recognise you when you return to our website. This enables us, subject to your choices and preferences, to personalise our content, greet you by name and remember your preferences (for example, your choice of language or region).

For example, functional “session” cookies allow the website to remember settings specific to you (such as, your country selection) which ultimately improves your web experience. Functional Cookies also include persistent cookies which are used to remember your preferences when you subsequently visit. Functional “persistent” cookies expire after 7 days.

Analytical/performance Cookies These allow us to recognise and count the number of visitors and to see how they engage with our website and online services, including specific content and features. This helps us for our legitimate interests of improving the way our website works (for example, by ensuring that users are finding what they are looking for easily).

These cookies are provided by our third-party analytics tool provider (Google Analytics) and the information obtained through these cookies will be disclosed to, or collected directly by, this third-party service provider. For more information about Google Analytics’ cookie and information practices (including the types of cookies used and their expiration date), please visit the link: Google Analytics

Targeting/advertising/marketing Cookies We may work with advertising networks that gather information about the content you have accessed on our website and services and on other websites and services you visit. We may also share this Personal Data with third parties for this purpose. This may result in you seeing our advertisements when you visit other websites and services of third parties.
Social media Cookies These are Cookies managed by third party social media companies. They help us manage our social media, including enabling you to share content and enabling us to understand how you interact with us. We will use this personal information subject to your choices and preferences to improve and support our services. We may also share this personal information with third parties for this purpose. These Cookies may also inform our advertising campaigns on social media and on other sites (for example, by providing you ads with products and services which we think may be of interest to you).
Cookies we use
Cookie Name Expiration Time Description
_gcl_dc 90 days Campaign Manager, Display & Video 360, Search Ads 360.
_gat_gtag_UA_133250508_1 One minute Set by Google for the Google Analytics service. To store unique user ID information.
__TAG_ASSISTANT Session Tag manager tool for debugging purposes on website.
_ga_.* 2 years Set by Google for the Google Analytics service. To identify and track a session and distinguish website visitors.
^_gid$ 24 hours Set by Google for the Google Analytics service. Used to store and count page views.
^_gat_UA-.* Session Set by Google for the Google Analytics service. To identify the number of the account or website it relates to and manage the page request rate.
^_ga$ 2 years Set by Google for the Google Analytics service. Used to record user interactions with the website.
_gcl_gb 90 days Google’s Conversion Linker effectively measures click data for accurate conversion tracking. When a visitor clicks ads on this website, the conversion page’s URL contains click information, allowing Google Ads to associate the conversion with the initial click.
_gac_.* 90 days Contains a unique ID that makes Google Analytics and Ads work together re: campaign related information for the user.
animationShown 1 year 1 month This cookie records whether the homepage animation has already been shown to the user to prevent repetition.
osano_consentmanager_expdate 1 year or 6 months in France or Ireland Stores the expiration date of the user’s captured consent.
osano_consentmanager_tattles 1 year or 6 months in France or Ireland Set by Osano. Ensures the functionality of the cookie banner.
osano_consentmanager 1 year or 6 months in France or Ireland Set by Osano. Ensures the functionality of the cookie banner.
^_gcl_aw$ 90 days Stores ad click information so that conversions can be attributed outside the landing page.
^_gcl_au$ 90 days Used by Google AdSense for experimenting with advertisement efficiency across websites using their services.
googtrans Session Functional cookie that stores your language preferences and settings.
Changing your cookie preferences

The “Help” menu in the toolbar of most web browsers will tell you how to change your browser’s cookie settings, including how to have the browser notify you when you receive a new cookie and how to disable cookies altogether. Below is some helpful guidance about how to make these changes.

Internet Explorer

If you are using Microsoft Internet Explorer and you wish to block our website cookies, you can perform the following actions:

  1. On your browser tools menu, select ‘Internet Options’
  2. Click on the ‘Privacy’ tab and then on the ‘Sites’ button
  3. Type into the ‘Address of website’ field:
  5. Click on the ‘Block’ button
  6. Click on the OK button

Other browsers

Guidance on how to block website cookies on other browsers can be found below:

More detailed information on disabling cookies can be found at However, please note that if you use your browser settings to block all cookies (including, for example, Strictly Necessary Cookies) you may not be able to access all or parts of our website.